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Review
This program is a web-based live support software, which offers professional hosting service & free live chat software. It enables the e-business websites to offer online instant help to visitors, and turn potential customers to buyers. It is implemented with Java server and Flash client. It is secure, fast, flexible & cost-effective. |
What's new in version 5.3
- Synchronized the directory structure with the family software: 123flashchat and 123webmessenger.
- Added auto-upgrade functionto server.xml and language file, so that upgrade becomes easier.
- Improved error log: More types of error will be captured in the error log for future reference, and fixed the bug of connection lost after error message:"connect to server failure".
- Added program to Windows startup: In the operator/admin client, you can configure it to start with Windows.
- Improved predefined-message panel: It’s more convenient to add, edit, rename and batch delete messages now. And the update will reflect in the chat window promptly, no refresh is needed.
- Added language auto-upgrade: The language packages will be automatically updated during software upgrade.
- Improved web-based invitation: The invitation words that the operator sends to the customer can now be defined in the language XML simply, and it no longer needs to edit JS code.
- Associated status: all the statuses in the chat panel can now reflect in the visitor monitor panel. eg., customer(tom) is chatting, then you can see visitor(tom) is chatting in the visitor monitor panel.
- Fixed bugs. |
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